Privacy Policy

Last Updated: February 1, 2026  |  Compliance: POPIA (South Africa)

At Shed and Shift, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Empath Wellness Oracle App.

Information We Collect

We collect the following information when you use our service:

• Email Address: Collected when you sign up for free or paid access
• Payment Information: Processed securely through PayFast — we do not store your credit card details
• Card Draw History: We track which cards you've drawn and when, to provide your personalised experience
• Usage Data: We collect analytics on how you interact with the app to improve our service

How We Use Your Information

Your information is used solely to:

• Provide you with access to oracle card readings
• Send you daily card reminders and spiritual guidance (if subscribed)
• Process payments and manage your subscription
• Improve our app and user experience
• Communicate important updates about the service

Email Communications

When you create an account, you will be added to our general mailing list.

• Account Emails (Required): Transaction receipts, password resets, account notifications, and service updates. You cannot opt out of these essential emails.
• Marketing Emails (Optional): Oracle card insights, spiritual guidance, tips, promotions, and general updates. You can unsubscribe from these at any time.
• Daily Reminders (Paid Subscribers Only): Optional email nudges to draw your daily card. You can turn these on or off in your account settings.

How to Unsubscribe:

• Click the "Unsubscribe" link at the bottom of any marketing email
• Update your preferences in your account settings
• Email us at hello@shedandshift.com with "Unsubscribe" in the subject line

Data Protection (POPIA Compliance)

As a South African service, we comply with the Protection of Personal Information Act (POPIA).

By creating an account, you consent to:

• Collection and storage of your email address and account information
• Processing of your payment information through PayFast
• Tracking of your card draw history for personalised experience
• Receiving account-related emails (required)
• Being added to our general mailing list for marketing emails (you can opt out anytime)

Third-Party Services

• Supabase: Secure database hosting
• Sender.net: Email delivery service
• PayFast: Payment processing (PCI DSS Level 1 compliant)
• Netlify: Website hosting
• Microsoft Clarity: Anonymous usage analytics (session recordings, heatmaps)

Each service has its own privacy policy and security measures in place.

Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Access controls and authentication

Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We also use analytics cookies (Microsoft Clarity) to understand how users interact with our app. You can disable non-essential cookies in your browser settings.

Children's Privacy

Our service is intended for users 18 years and older. We do not knowingly collect information from children under 18.

Data Retention

We retain your data for as long as your account is active. If you cancel your subscription or delete your account, we will delete your personal information within 30 days, except where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website.

Contact Us

Email: hello@shedandshift.com
Website: www.shedandshift.com

← Back to Welcome